If you own a limited company in the UK, there are several benefits to leveraging technology, to help your business to grow. Making best use of the technology that exists can help you to better understand customers, communicate more effectively and be more productive, as a business.
If you need to expand your budget, to invest in technology that will help your company to advance, there are many options available to you, such as Merchant Money’s finance option for Ltd companies.
The additional financing can help you to embrace technology and ensure that your company remains competitive in the market. So, what benefits can you expect to achieve?
Greater understanding of customers
Understanding customers is essential for the survival and growth of any company. Having the right technology in place means that you can use cookies and data analytics to see which pages of your company’s website a customer visited and what their journey was once they first clicked through to the site.
This helps you to target your marketing initiatives. For a land-based store, customers can be tracked instore using their smartphones and targeted with relevant advertising.
Allowing mobile payments from customers
The majority of people now carry out Internet searches using a mobile device. It makes sense to enable customers to pay for products and services using the same device.
Mobile payment systems such as Apple Pay, Google Pay and Samsung Pay mean that you business can accept payment from customers, straight from a mobile device to a payment terminal.
Communication and productivity in one place
Using the phone is still a major method of communication for companies, but it’s being overtaken as technology advances. Even email is now being surpassed by all-in-one systems which allow communication and productivity to happen in one place.
These systems combine communication facilities, such as instant messaging and video calling, with productivity vehicles such as collaboration tools and file sharing. Everything is in one place, making it a lot easier for your business to operate efficiently.
Cloud computing
Never underestimate the benefits that cloud computing can have for your business. Your company no longer needs to invest in costly computing hardware, such as a range of servers. You can use the cloud to carry out a range of activities, from sharing accounts to storing files.
This means that your business can grow physically without having to move to a larger premises, because storage requirements are reduced. There is also less technical burden on the company. This helps to reduce expenditure on technology services.
Technology is at the heart of most successes in today’s business environment. The ability to monitor customer activity, expand payment options and communicate and share tasks more effectively enables companies to thrive and grow.
Your company needs to invest in technology if it wants to compete and if you want to optimise the sales that you make and the profits that they create.